Cookie management policy

RELAX MASSAGE takes into consideration the personal data of users of its website (hereinafter the "site").

Through this policy, we inform you about how we collect, as data controller, your personal data via cookies present on our site.

Definition of a Cookie

A cookie is a small file stored by a server in a terminal when a user visits the site https://www.relax-massage.com/. These cookies help us operate the site correctly, make it more secure, provide a better user experience, analyze its operation and potentially determine what needs to be improved.

We use a cookie manager, Axeptio, which allows us to provide you with a Consent Management Platform (called the "CMP") on our site. This CMP allows you to view all cookies used and to consent to or refuse, at any time, any or all of these cookies when they are not essential to the operation of the site.

To learn more about the general terms and conditions of use of our cookie manager, you can consult it by following this link: https://www.axeptio.eu/fr/cgu

Types of Cookies We Use

We use cookies to gather information about users of our site, to record them either during the duration of your visit (session cookies) or for recurring visits (persistent cookies).

There are also "first-party" cookies and "third-party" cookies. A first-party cookie is a cookie specific to the site that created it. Whereas a "third-party" cookie is a file embedded by a site different from the one visited by the user, via a browser, to store information locally. Its purpose is to target advertising and track user behavior.

RELAX MASSAGE uses several types of cookies on its site, the description of whose characteristics is below.

Strictly Essential Cookies

These cookies are essential for the operation of our site and do not require your consent. They allow us to provide you with basic functionality, such as navigation between pages and secure access to protected areas of the site.

Audience Measurement Cookies

These cookies allow third-party entities to track user behavior for advertising purposes. The cookies used are as follows:

Clarity: a behavioral analysis tool that helps us understand how users interact with our website. By using Clarity's analysis tools, we can improve our website. To learn more about Clarity's privacy policy, by Microsoft, you can click on the following link: https://privacy.microsoft.com/fr-fr/privacystatement

Matomo Analytics: it allows us to measure indicators such as traffic, the most viewed pages or the geographic distribution of users. Matomo guarantees GDPR compliance through data anonymization, GDPR manager, the fact that users can refuse all tracking, the implementation of first-party cookies by default, the fact that people can consult the collected data, the ability to delete visitor data on request, data is not used for other purposes, IP anonymization, visitor logs and profiles can be disabled, data is stored in the EU (Matomo Cloud). To learn more about Matomo Analytics' privacy policy, you can click on the following link: https://fr.matomo.org/guide/manage-matomo/privacy/

Marketing and Advertising Cookies

Marketing and advertising cookies allow us to determine which advertising to display based on your browsing on our site, in particular to limit the number of displays, measure the effectiveness of an advertising campaign or adapt advertising based on your preferences. These cookies also allow us to send you personalized emails.

Here are the cookies we use:

Google Ads: allows you to track conversions from our Google advertising campaigns, optimize their distribution, and create remarketing audiences. These cookies allow us to identify pages visited and actions taken by visitors for advertising purposes. For more information, visit: https://policies.google.com/privacy

Meta Pixel (Facebook / Instagram): allows you to measure the effectiveness of advertising campaigns displayed on Facebook and Instagram, track conversions (for example, a purchase or contact), and retarget visitors using personalized ads. For more information, visit: https://www.facebook.com/privacy/policy

LinkedIn Insight Tag: used to track advertising conversions, measure the impact of our LinkedIn campaigns and create retargeting audiences. It collects information such as URL, IP address, or referrer. For more information: https://www.linkedin.com/legal/privacy-policy

Klaviyo (email marketing): allows us to track the behavior of users subscribed to our newsletter (clicks, pages visited, forms filled, etc.) to personalize our emails and automate sending. Data is used only for marketing communication purposes, with user consent. Privacy policy available here: https://www.klaviyo.com/legal/privacy/privacy-notice

Third-Party and Social Media Cookies

These cookies offer users the ability to share our content on their social networks. They also allow social networks to target their advertising offers, as they are able to track your browsing and develop a profile of your interests.

Here are the cookies used:

LinkedIn: cookie used to know if you come from this social network, and so that you can share our content on it. To learn more about LinkedIn's privacy policy, you can click on the following link: https://fr.linkedin.com/legal/privacy-policy

Managing Your Cookies

Regarding the installation of cookies strictly essential to the operation of our site, it is enabled by default and does not require your consent. The lifespan of these cookies is limited to 1 week, and is not automatically extended on new visits.

Other cookies are subject to your consent. You can prevent your browser from accepting certain cookies, including those placed on our site by one of our partners or any other third party (third-party cookies). To do this, you have the following options:

Browser Settings

• Google Chrome: you can manage your settings via the following link https://support.google.com/chrome/answer/95647?hl=en

• Safari: you can manage your settings via the following link https://support.apple.com/fr-fr/guide/safari/sfri11471/mac

• Firefox: you can manage your settings via the following link https://support.mozilla.org/fr/kb/options-preferences-parametres-firefox#w_panneau-vie-privee-et-securite

• Internet Explorer: you can manage your settings via the following link https://support.microsoft.com/en-us/topic/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d

• Opera: you can manage your settings via the following link https://help.opera.com/en/latest/web-preferences/

Other Means

For other browsers or for additional advice, you can get help by visiting the following websites:

• YourOnlineChoices: offered by digital advertising professionals grouped within the European association EDAA (European Digital Advertising Alliance), to find out which companies are registered on this platform and which offer the ability to refuse or accept cookies used by these companies to adapt advertising that may be displayed on your terminal – https://www.youronlinechoices.com/fr/controler-ses-cookies/

• YourAdChoices: to register your consent or refusal preferences for cookies from American or Canadian third parties – https://optout.aboutads.info/?c=2&lang=EN

• AllAboutCookies: to request help and get more information on how to manage your cookies – https://www.allaboutcookies.org/

We want to clarify that we are in no way responsible for the content offered by these external websites, nor for their management of your personal data.

Summary Table of Our Cookies

Note: the technical names of cookies are not yet available at this time. They will be added as soon as they are provided by the development team.

Additional Information

Modifications

We may be led to modify this Policy to incorporate regulatory, case law, editorial or technical developments that increase the level of protection of your Personal Data.

In case of minor modifications, we will change the date of "last update" by indicating the date on which the modifications were made.

On the other hand, in case of substantial modification of this Policy, we will inform you directly, by email or SMS, of the changes made.

We also recommend that you consult this page regularly to become aware of any modifications or updates made to our Policy.

Contact

For any questions relating to this Policy, you can contact us by sending us an email to the following address: rgpd@relax-massage.com

You can also consult our Privacy Policy at any time if you wish to learn more about how we manage your Personal Data.

Version updated 04/07/2025.