The information collected on this form is recorded in a computerised file by Relax Massage to create and manage your customer account, manage your applications, with your consent. Your data is also collected to perform massage services, manage the commercial relationship (reservations, invoices and customer follow-up), the legal basis for which is the performance of a contract or the implementation of pre-contractual measures. Regarding data collected to improve our services and your user experience, the legal basis is the legitimate interests pursued by the data controller, unless the interests or fundamental rights and freedoms of the data subject prevail. Finally, your data is also collected to register you and send you our newsletter, with your consent.
The data collected will only be communicated to the following recipients: our internal teams, partner hotels and service providers.
Data is retained for the duration of the contractual relationship, then archived in accordance with statutory limitation periods. Candidates' data will be retained for 2 years from the last interaction, unless they expressly object. For newsletters, your data is retained until you unsubscribe; for the improvement of our services and your user experience, data will be retained for up to 3 years from the last active contact.
You can access your data, rectify it, request its deletion or exercise your right to restrict the processing of your data. You can withdraw your consent to the processing of your data at any time. You can object to the processing of your data. You can also exercise your right to data portability.
Visit ico.org.uk for more information about your rights.
To exercise these rights or for any questions about the processing of your data, you can contact us:
If you believe that your rights are not being respected, you can lodge a complaint:
You can unsubscribe at any time using the unsubscribe links or by contacting us at gdpr@relax-massage.com.