Spa management and operations
Quality control, team training and day-to-day operational management.
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Relax AgencyThe leading spa partner for luxury hotels
Relax Agency delivers a turnkey service of excellence to luxury hotels and spas. For over 20 years, our multilingual teams of therapists and beauticians, available within 1 hour, have worked in the finest Parisian hotels and across France to guarantee flawless service continuity and quality, to luxury standards.
They trust us
Relax Agency works with 4- and 5-star hotels in Paris and across France, including Fouquet's, Mandarin Oriental Lutetia, les Jardins du Faubourg and le Pavillon de la Reine, on spa outsourcing, in-room service, spa management and spa consulting and design, with teams available within 1 hour.
Our strengths
01
Relax services
Over 20 years of expertise delivering high-end Wellness, Beauty and Fitness treatment protocols, with a multilingual team trained to luxury standards.
02
Relax Values
Speed & efficiency, flexibility & adaptability: in a fiercely competitive world where clients change their minds in an instant, we aim to be the solution that adjusts to the market day by day to give them exactly what they need.
03
Relax & Spa Consultancy
Urban spas, hotel spas, cosmetics brands: we support every player in the wellness sector, upstream and downstream, from concept creation to protocol development and brand rollout, through to day-to-day operations.
Our Hotel & Spa services
Spa outsourcing
A qualified therapist available within 1 hour in Paris, as one-off or recurring support.
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Marketplace
Make the most of your available slots by opening your spa to guests from outside the hotel. Additional bookings, a dedicated listing and a self-service professional area, with no commitment.
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Spa consulting & design
End-to-end support for creating or rolling out a wellness offering in hospitality.
Learn moreFAQ
Who can work with Relax Agency?
Any hotel, hotel spa, urban spa, high-end institute or cosmetics brand looking to outsource all or part of the management of its wellness offering: one-off outsourcing, in-room service, spa management or support with creating a spa.
How quickly can a team be on site?
For a treatment, book, change or cancel up to 1 hour beforehand: our teams are mobilised with full responsiveness.
What kinds of venues do you work in?
We work mainly in high-end 4- and 5-star hotel spas and palaces, but also in urban spas and high-end institutes, as well as at events, trade shows and brand activations for cosmetics brands.