Relax Agency
Hotel spa consulting and design, from A to Z
After more than 20 years running the most prestigious hotel spas, Relax Agency supports you in creating or redesigning your spa: market analysis, concept creation, brand selection, team training, right through to opening. A turnkey approach for a distinctive offering, designed for your establishment.
After several years running the most prestigious hotel spas, Relax Agency supports you with a turnkey approach, from market analysis to opening day, by way of concept creation, brand selection and team training.
Our mission: to build with you a singular offering, capable of turning every treatment into a genuine driver of profitability for your establishment.
Creating your spa, in 2 phases
FAQ
Our support runs in two phases: defining the concept, which covers market analysis, positioning and the business plan, then putting it into practice (project management, pre-opening, recruitment, marketing).
Both: we support the creation of new spas as well as the redesign of existing hotel spas.
Yes: price positioning and the drafting of the 3- or 5-year business plan are part of the first phase, with a review in the second phase before opening.
Relax Agency has been operating since 2005 — more than 20 years of experience — delivering treatments and managing spas in the most prestigious hotels, including the Mandarin Oriental Lutetia, Le Fouquet's, La Réserve, the Pavillon de la Reine, les Jardins du Faubourg, the Regina and the Domaine de la Reine Margot. We have also supported various wellness players, notably in creating the spa at the Villa Belle Plage in Cannes, developing treatment protocols for several cosmetics brands, and selecting brands and suppliers for a number of spas.