Responsiveness up to 1 hour before the treatment
A dedicated professional extranet: real-time availability, booking, rescheduling or cancellation in a few clicks, up to 1 hour before the appointment.
Relax Agency
In-room service: massages and treatments on demand in your hotel
Your hotel has no spa, it is closed for refurbishment, or a request comes in outside opening hours? Relax Agency works directly in the room: massages, body and facial treatments, beauty, hairdressing, fitness — and can turn a room into a pop-up or permanent spa. It also suits guests who prefer the privacy of their own room, with the same standard of quality as in a spa.
Relax Agency provides in-room service in hotels: massages, body and facial treatments, beauty and hairdressing on demand, including parent-and-child duo packages, in a secure setting that respects privacy, at the level expected by an international clientele.
In-room service
For which situations?
The hotel has no spa, or it is closed for refurbishment.
You still want to offer your guests a wellness experience, or turn a room into a pop-up or permanent spa.
A request comes in outside opening hours, early in the morning or late at night.
We work directly in the room to meet that request, at any time.
The spa is at full capacity and no treatment room is available.
We take over in the guest room, so you can say yes without keeping the guest waiting.
A one-off request, for an individual, a couple or a family with parent-and-child duo packages.
Every treatment takes place in a secure setting that respects everyone's privacy, for guests who prefer the comfort and discretion of their own room.
The Relax Agency commitments
A team certified to LQA and Forbes standards
Massages, body and facial treatments, beauty, hairdressing and fitness, delivered by an international team of experienced therapists who are audited regularly.
Privacy respected and secured
A team trained to respect privacy, guaranteeing a secure setting for every treatment, for our therapists as much as for your guests.
FAQ
What does in-room service include?
Massages, body and facial treatments, beauty services, hairdressing and fitness, delivered directly in the room or suite, for an individual, a couple or a family (parent-and-child duo packages).
Does the service meet luxury hospitality standards?
Yes: our in-room treatments meet the same quality requirements as in a spa, within the applicable standards such as LQA and Forbes Travel Guide.
When is this service particularly useful?
When the hotel has no spa, when it is closed for refurbishment, or when it does not open in the evening while a guest makes a request.
Which hotels do you already work with?
Relax has worked for over 20 years with 4- and 5-star Parisian hotels and palaces, including the Ritz Paris, Le Meurice, Le Lutetia, the Mandarin Oriental and La Réserve Paris.